CloudShark Support

CloudShark Authentication With JumpCloud


JumpCloud is a cloud-based directory service that can use LDAP to authenticate users. CloudShark Enterprise customers can take advantage of the external authentication feature to authenticate CloudShark users against the JumpCloud service.

If you have the LDAP Service enabled in JumpCloud you can follow our instructions for enabling external authentication with LDAP here.

When creating the sssd.conf file you can use the example below. You will also need to know the following which can be found in the JumpCloud console:

  • Your JumpCloud Organization ID
  • Your JumpCloud API Key
  • Your JumpCloud Administrators E-mail address


config_file_version = 2
services = nss,pam
domains = jumpcloud



debug_level = 2
id_provider = ldap

ldap_uri = ldaps://
ldap_search_base = ou=Users,o=<Your JumpCloud Organization ID>,dc=jumpcloud,dc=com
ldap_default_bind_dn = uid=<Your JumpCloud Adminisrator E-mail Address>,ou=Admins,o=<Your JumpCloud Organization ID>,dc=jumpcloud,dc=com
ldap_default_authtok = <Your JumpCloud API Key>
ldap_group_search_base = ou=Groups,o=<Your JumpCloud Organization ID>,dc=jumpcloud,dc=com

ldap_tls_cacert = /etc/ssl/certs/ca-bundle.crt

sudo_provider = none

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CloudShark is made by QA Cafe, a technology company based in Portsmouth, NH. Our passion for packet captures has grown out of our other product CDRouter.

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