CloudShark Support

The CloudShark Lounge

The Lounge is the CloudShark user portal and license management website. All registered CloudShark users will be provided with a Lounge account. If you have purchased or are evaluating CloudShark and would like to become a registered user, please send an email to

During the installation process the CloudShark installer will automatically register and license the system through the Lounge. Systems that do not have internet access can still be registered and licensed manually by the user via the Lounge. Once registered, the license file and licensed core packages will be made available for manual upload to the offline system.

About CloudShark

CloudShark is made by QA Cafe, a technology company based in Portsmouth, NH. Our passion for packet captures has grown out of our other product CDRouter.

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