CloudShark Support

Solutions for administrators and users

Use these guides to deploy and use CloudShark in your organization.

As you browse this site, please let us know if you can't find what you're looking for or if you need assistance with CloudShark. We enjoy the conversations we have with our users and always love a chance to improve these documents based on what we're hearing.

— The CloudShark Support Team

Initial Setup & Upgrades

Usage Guides

  • User Guide Covers CloudShark's core functionality
  • Admin Guide For system administrators who install and maintain CloudShark
  • Best Practices For system administrators maintaining CloudShark on-going
  • CloudShark API Reference For developing CloudShark integration with other systems
  • The Wireshark plugin lets you push your capture files directly into CloudShark while using Wireshark
  • Aerohive Setup Connect your HiveManager NG account with the CloudShark API and upload packets directly to be analyzed in your browser.
  • Meraki Setup Configure a Meraki device to upload packet captures to your hosted CloudShark account
  • OpenWrt Setup Configure OpenWrt to upload packet captures to CloudShark

Software and Hardware

Latest release is CloudShark 3.5

Our most recent release is CloudShark 3.5, which was updated September 12, 2018. Release notes for CloudShark 3.5 Read more...

Have any Questions?

Get in touch with our Support today!

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About CloudShark

CloudShark is made by QA Cafe, a technology company based in Portsmouth, NH. Our passion for packet captures has grown out of our other product CDRouter.

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